suparbaji Privacy Policy

suparbaji collects personal data from you in several ways: directly when you register an account or interact with our services; automatically as you browse and use the platform; and occasionally from third-party sources such as payment processors and identity verification partners. The categories of personal data we may collect include the following.

Registration & Identity Data

When you create a suparbaji account, we collect the information you provide during the registration process. This typically includes your full name, date of birth, email address, mobile phone number, preferred username, and the password you set. We also collect any additional information you voluntarily provide when updating your profile or contacting our support team.

Verification & KYC Data

As part of our Know Your Customer obligations, we may request and collect copies of government-issued identity documents such as your National Identity Card (NID), passport, or driver's licence. We may also collect proof of address documents such as utility bills or bank statements, and proof of ownership of the payment methods you use on the platform (for example, a screenshot of your bKash or Nagad account showing your registered name and phone number). These documents are processed solely for the purpose of confirming your identity and age.

Financial & Transaction Data

We collect records of all financial transactions conducted through your suparbaji account. This includes deposit amounts, withdrawal requests, payment method identifiers (such as bKash account numbers, Nagad account numbers, or masked card numbers), transaction reference numbers, timestamps, and currency amounts in Bangladeshi Taka (BDT). We do not store full payment card numbers on our own servers; full card data is processed by our PCI-compliant payment partners.

Gameplay & Betting Data

We record all gaming and betting activity associated with your account. This includes game sessions, wager amounts, bet selections, game outcomes, bonus activations, and VIP programme activity. This data is used to maintain fair and accurate account records, to settle disputes, and to fulfil our responsible gaming monitoring obligations.

Technical & Device Data

When you access suparbaji.pro, our servers automatically collect certain technical information. This includes your IP address, browser type and version, operating system, device type (mobile, tablet, or desktop), screen resolution, referring URL, pages visited, time spent on each page, and the date and time of your visit. This information helps us maintain platform security and improve the user experience.

Communications Data

If you contact our support team via email, live chat, or any other channel, we retain records of those communications including the content of messages, timestamps, and any resolution notes. This enables us to provide consistent support and to use feedback for service improvement.

suparbaji processes your personal data only where we have a lawful basis for doing so. The primary bases on which we rely are: the performance of our contract with you (i.e., providing the suparbaji gaming and betting services); compliance with legal obligations (such as age verification, anti-money laundering checks, and record-keeping requirements); our legitimate business interests (such as fraud prevention, platform security, and service improvement); and, where applicable, your explicit consent (such as for receiving optional marketing communications).

Account Management & Service Delivery

We use your registration and identity data to create and maintain your suparbaji account, authenticate your login sessions, process deposits and withdrawals, settle bets and game outcomes, award bonuses and VIP rewards, and communicate essential account notifications. This processing is necessary to deliver the services you have contracted with us for, and cannot be opted out of while you hold an active account.

Identity Verification & Age Confirmation

suparbaji operates a strict 18+ policy. We process your identity and date-of-birth data to verify that you meet the minimum age requirement before allowing you to place real-money wagers. We may also verify your identity to comply with anti-money laundering obligations. This processing is required by law and forms part of our contractual obligations to you.

Fraud Prevention & Security

We use technical data, transaction data, and gameplay data to detect and prevent fraudulent activity, bonus abuse, multi-accounting, and money laundering. Our risk management systems analyse patterns of behaviour to identify accounts that may be operating in breach of our Terms & Conditions. Where suspicious activity is detected, account access may be suspended pending investigation. This processing reflects our legitimate interest in maintaining a safe and fair platform for all players.

Responsible Gaming Monitoring

suparbaji takes its responsible gaming obligations seriously. We use gameplay and financial data to monitor for signs of problem gambling behaviour — for example, rapid escalation of deposits, extended play sessions without breaks, or repeated attempts to circumvent self-exclusion controls. Where such patterns are identified, we may intervene proactively in line with our Responsible Gaming Policy.

Marketing Communications

With your consent, we may use your contact data to send you promotional offers, bonus alerts, tournament announcements, and seasonal promotions relevant to the Bangladesh market (such as Eid specials, BPL cricket offers, and Pohela Boishakh promotions). You may withdraw your consent to marketing communications at any time by updating your account preferences or contacting our support team. Withdrawal of consent does not affect the lawfulness of any processing carried out before you withdrew consent.

Platform Improvement & Analytics

We use aggregated and anonymised technical and gameplay data to analyse user behaviour trends, optimise the platform layout, test new features, and improve the overall suparbaji experience. This analytics processing does not identify individual users and is conducted on the basis of our legitimate interest in running an efficient and competitive platform.

suparbaji does not sell your personal data to third parties. We do not trade, rent, or exchange your information for commercial gain. We may, however, share your data with carefully selected third parties in the following limited circumstances.

Payment Processing Partners

To process your deposits and withdrawals, we share necessary financial and identity data with our payment processing partners, including providers of bKash, Nagad, Rocket, Upay, Visa, and Mastercard payment services. These partners process your payment data under their own privacy policies and are bound by contractual obligations to keep your data secure and to use it only for the purpose of processing your transactions.

Identity Verification Services

We may share identity and document data with third-party KYC and identity verification service providers to fulfil our age verification and anti-money laundering obligations. These providers are contractually obligated to process your data solely for verification purposes and to maintain appropriate data security standards.

Game Software Providers

To deliver casino games and sports betting services on the suparbaji platform, we work with established game studios and software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive technical session data (such as a session token and game result records) to render games and resolve game-related disputes. They do not receive your full personal profile.

Legal & Regulatory Disclosure

suparbaji may disclose personal data to law enforcement agencies, regulatory bodies, or other authorised government authorities where we are required to do so by applicable law, court order, or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of suparbaji, our players, or the public. In such cases we will disclose only the minimum data necessary to fulfil the legal obligation.

Business Transfers

In the event that suparbaji undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy implications via a prominent notice on suparbaji.pro prior to your data being subjected to a different privacy policy.

suparbaji.pro uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, maintain your login session, and gather anonymised usage statistics that help us improve the site. A cookie is a small text file placed on your device by a web server; it cannot execute code or deliver viruses and does not access other files on your device.

Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the platform to function. They manage your login session, maintain your account security token, remember items in your game lobby, and ensure that pages load correctly. Without these cookies, the suparbaji platform cannot operate. These cookies cannot be disabled while you use the site.
• Functional Cookies: These cookies remember your preferences such as language settings, display preferences, and previously visited game categories. They improve the usability of the platform by personalising your experience. You may disable functional cookies but doing so may reduce the quality of your experience.
• Analytics Cookies: We use anonymised analytics cookies to understand how users navigate suparbaji.pro — which pages are most visited, how long sessions last, and where users encounter friction. This data is aggregated and does not identify individual users. Analytics cookies help us make informed decisions about platform improvements.
• Security Cookies: These are used to detect and prevent fraudulent account activity, including login anomalies, unusual device changes, and suspicious transaction patterns. Security cookies form part of our platform integrity system and cannot be disabled.

Managing Your Cookie Preferences

You can control non-essential cookies through your browser settings. Most modern browsers allow you to view, manage, block, or delete cookies. Please note that blocking strictly necessary or security cookies will prevent you from using the suparbaji platform. For guidance on managing cookies in your specific browser, please consult your browser's help documentation. Continued use of suparbaji.pro following your first visit constitutes acceptance of our cookie usage as described in this Policy.

suparbaji retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. The following retention guidelines apply:

After the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual.

Security Measures

suparbaji employs a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key measures include 256-bit SSL/TLS encryption for all data transmitted between your device and suparbaji.pro; encrypted storage of sensitive personal and financial data at rest; access controls that restrict data access to authorised personnel only on a strict need-to-know basis; regular security audits and vulnerability assessments of our platform infrastructure; and multi-factor authentication requirements for administrative access to our systems.

Despite these measures, no online platform can guarantee absolute security. If you become aware of any potential security breach affecting your suparbaji account, please contact our support team immediately at [email protected].

As a user of the suparbaji platform, you hold a number of rights in relation to your personal data. suparbaji is committed to honouring these rights promptly and transparently. To exercise any of the rights listed below, please contact us at [email protected] with the subject line "Privacy Rights Request", your registered username, and a clear description of the right you wish to exercise. We aim to acknowledge all requests within 5 business days and to provide a substantive response within 30 calendar days.

The suparbaji platform integrates with a number of third-party services to deliver its full functionality. These include game software providers (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi), payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard), identity verification services, and cloud infrastructure providers.

Each of these third-party services operates under its own privacy policy and data protection practices. suparbaji takes reasonable steps to ensure that all third-party partners with whom we share personal data are contractually bound to maintain appropriate data security standards and to use your data only for the specific purposes for which it was shared. However, suparbaji cannot accept responsibility for the independent data practices of these third parties beyond the contractual protections we have put in place.

suparbaji.pro may contain informational references to third-party brands (such as payment providers and game studios) in the course of describing available services. These references do not constitute endorsement of those parties' privacy practices, and you are encouraged to review the privacy policies of any third-party service you interact with directly.

No Cross-Site Tracking

suparbaji does not embed third-party advertising pixels, social media tracking scripts, or cross-site behavioural profiling tools on suparbaji.pro. Our analytics are conducted using first-party data collection only. We do not participate in data broker networks or real-time bidding ecosystems that might share your data with parties outside of the suparbaji ecosystem.

suparbaji reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, changes in applicable law, or improvements to our platform. When we make material changes to this Policy, we will publish the updated version on suparbaji.pro with a revised "Last Updated" date. For significant changes that materially affect how we process your data, we will provide additional notice via your registered email address.

Your continued use of suparbaji.pro following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any updated terms, you should discontinue using the platform and may request account closure in accordance with the process described in our Terms & Conditions.

How to Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way suparbaji handles your personal data, please contact our Data Protection team using the following details:

• Email: [email protected] — please use the subject line "Privacy Enquiry"
• Platform: https://suparbaji.pro
• Operating hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, BST UTC+6)
• Response time: We aim to respond to all privacy enquiries within 5 business days